Late last night, I received the following response to my open letter to the CEO of Abercrombie & Fitch about his comments that larger women aren’t part of the “cool kids”, and that’s why his stores sell larger sizes for men and not for women:
(bolding mine)Erin,Thanks for emailing into Abercrombie & Fitch.While I am unable to escalate this letter straight to our CEO, we understand that what our CEO said has offended many of our customers and we are taking all feedback for review. I will make sure your feedback is reviewed by the appropriate business department.AkiraCustomer ServiceAbercrombie & FitchCheck us out!
This means comments are being heard, and change could be in the offing soon. The more pressure, the more likely we are to see a change. Please take a few minutes right away to write your own letter to Abercrombie & Fitch. It matters. The link to write your comment is here. Thank you!
Erin Matson 